Privacy Policy

Caliber Crest Cleaning ("Caliber Crest Cleaning," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, request information, book cleaning services, communicate with us, or otherwise interact with our services.

Information We Collect

We may collect information you voluntarily provide to us, including:

• Name
• Email address
• Telephone number
• Service address or cleaning location
• Booking and appointment information
• Property type and cleaning preferences
• Information submitted through contact, booking, or support forms
• Communications you send to us

We may also collect limited technical information automatically when you use our website, such as browser type, device information, referring pages, pages visited, and similar usage information.

How We Use Information

We may use the information we collect to:

• Respond to inquiries
• Schedule and manage cleaning appointments
• Provide requested cleaning services
• Send booking confirmations and appointment reminders
• Communicate scheduling changes
• Provide customer support
• Operate and improve our website and booking experience
• Maintain business records
• Protect our website and services
• Comply with legal obligations

SMS and Text Messaging

If you voluntarily opt in to receive SMS messages from Caliber Crest Cleaning, we may send messages related to your inquiry, booking confirmations, appointment reminders, scheduling changes, and service updates.

Message frequency varies.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP or contact us using the contact information provided on this website.

Consent to receive text messages is not a condition of purchasing or receiving services.

Mobile Information and SMS Consent

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services necessary to deliver the messages you requested.

We do not sell, rent, or transfer SMS opt-in consent to third parties for their own marketing purposes.

Service Providers

We may use third-party service providers to help us operate our website, booking systems, communications, analytics, hosting, payment systems, or other business functions.

These providers may process information only as necessary to provide services to us and subject to their applicable privacy and security obligations.

Text messaging opt-in data and consent are excluded from data sharing for third-party marketing or promotional purposes as described above.

Cookies and Website Technologies

Our website may use cookies and similar technologies to operate the site, remember preferences, understand website usage, improve performance, and support analytics.

You may be able to control cookies through your browser settings.

Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Data Retention

We retain personal information for as long as reasonably necessary to provide services, maintain business records, fulfill the purposes described in this Privacy Policy, or comply with legal obligations.

Your Choices

You may contact us to request that we update or correct information you have provided.

You may opt out of SMS messages at any time by replying STOP.

You may also use available browser controls to manage cookies.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.

Any updates will be posted on this page with a revised "Last Updated" date.

Contact Us

Caliber Crest Cleaning
Serving Eugene & Springfield, Oregon

Phone: (541) 204-8778

Website: https://calibercrestcleaning.com